OrbitQube ("we", "our", or "us") is a partnership firm registered in India and operating from Navi Mumbai, Maharashtra. We provide software development, IT consulting, SaaS products, and educational and training services through our Academy - both online and offline. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit orbitqube.com or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Fill out our contact or enquiry form (name, email address, message content, area of interest)
- Register for an Academy course, workshop, webinar, or seminar (name, email, phone number, organisation, payment information)
- Subscribe to newsletters or digital content
- Engage with us for software development, consulting, or corporate training projects (business details, project requirements)
- Create an account on any of our learning platforms or SaaS products
- Request a quote, proposal, or NDA
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, pages visited, time spent, referring URLs)
- Cookie data and similar tracking technologies
- Geolocation data (at country or city level, not precise location)
1.3 Information from Third Parties
We may receive information about you from third-party partners such as payment processors, analytics providers, and educational platform integrations.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to enquiries, deliver software projects, provide consulting services, and manage course or workshop enrolments
- Academy Operations: To manage your enrolment, deliver course content, issue certificates, and facilitate communication with instructors
- Communication: To send service updates, project-related communications, invoices, and important notices
- Marketing: To send newsletters, course announcements, and promotional materials (you may opt out at any time)
- Analytics & Improvement: To understand how our website and services are used and to improve them
- Legal Compliance: To comply with applicable Indian laws including the Information Technology Act, 2000 and its amendments, and any future data protection legislation
- Security: To detect, prevent, and address fraud, abuse, or technical issues
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These may include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: To understand traffic and usage patterns (e.g., Google Analytics)
- Preference cookies: To remember your settings and preferences
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, sending emails, or delivering courses - bound by confidentiality obligations
- Business Partners: With your explicit consent, for joint training programmes or co-branded offerings
- Legal Requirements: When required by law, court order, or government authority in India
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where we will notify you in advance
- Protection of Rights: To protect the rights, property, or safety of OrbitQube, our clients, or others
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Academy enrolment records and course completion data are typically retained for a minimum of 3 years. Project-related data is retained for the duration of the engagement plus 5 years.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted communications (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to our legal obligations
- Withdraw consent to marketing communications at any time by clicking "Unsubscribe" in any email
- Lodge a complaint with the appropriate data protection authority
To exercise any of these rights, please contact us at info@orbitqube.com.
8. Children's Privacy
Our general website and software services are not directed at children under the age of 13. Our Academy programmes may offer courses for students below 18, in which case we require verifiable parental consent before collecting any personal information from minors. If you believe we have inadvertently collected data from a child without consent, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites, tools, or platforms (such as payment gateways, video conferencing tools, or learning management systems). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
10. International Users
Our services are based in India and governed by Indian law. If you access our website or services from outside India, please note that your information may be transferred to and processed in India. By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date above. Continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@orbitqube.com
- Address: OrbitQube, Navi Mumbai, Maharashtra, India
- Website: orbitqube.com