Legal

Privacy Policy

Effective Date: 1 April 2026  ·  Last Updated: 12 June 2026

OrbitQube ("we", "our", or "us") is a partnership firm registered in India and operating from Navi Mumbai, Maharashtra. We provide software development, IT consulting, SaaS products, and educational and training services through our Academy - both online and offline. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit orbitqube.com or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Fill out our contact or enquiry form (name, email address, message content, area of interest)
  • Register for an Academy course, workshop, webinar, or seminar (name, email, phone number, organisation, payment information)
  • Subscribe to newsletters or digital content
  • Engage with us for software development, consulting, or corporate training projects (business details, project requirements)
  • Create an account on any of our learning platforms or SaaS products
  • Request a quote, proposal, or NDA

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, pages visited, time spent, referring URLs)
  • Cookie data and similar tracking technologies
  • Geolocation data (at country or city level, not precise location)

1.3 Information from Third Parties

We may receive information about you from third-party partners such as payment processors, analytics providers, and educational platform integrations.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to enquiries, deliver software projects, provide consulting services, and manage course or workshop enrolments
  • Academy Operations: To manage your enrolment, deliver course content, issue certificates, and facilitate communication with instructors
  • Communication: To send service updates, project-related communications, invoices, and important notices
  • Marketing: To send newsletters, course announcements, and promotional materials (you may opt out at any time)
  • Analytics & Improvement: To understand how our website and services are used and to improve them
  • Legal Compliance: To comply with applicable Indian laws including the Information Technology Act, 2000 and its amendments, and any future data protection legislation
  • Security: To detect, prevent, and address fraud, abuse, or technical issues

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

  • Essential cookies: Required for the website to function properly
  • Attribution cookie (first-party): A first-party cookie set by this site (oq_attrib) records the marketing source (UTM/referral) of your visit so we can understand which campaigns work. Aside from Cloudflare's privacy-focused, cookieless Web Analytics (aggregate, non-identifying metrics; see §4), we do not run any other third-party analytics or behavioural-tracking script, and we set no third-party tracking cookie, on this website.
  • Preference cookies: To remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

No cross-site or cookie-based behavioural tracking. Neither this marketing website (orbitqube.com) nor the OrbitQube Academy learning platform (lms.orbitqube.com) loads any client-side Google Analytics, advertising, or cross-site behavioural-tracking script, and neither sets a third-party analytics or advertising cookie. The only website analytics we use is Cloudflare Web Analytics, a cookieless service that records aggregate, non-identifying metrics (page views, performance), cannot identify you, and does not track you across other sites (see §4). The Academy platform uses only session, CSRF-protection, and preference cookies necessary to operate the platform.

Server-side conversion analytics (consent-gated). Only when you give your analytics consent at sign-up on the Academy platform, the platform may send a small, pseudonymous server-side conversion event to Google Analytics 4 (via Google's Measurement Protocol) recording that a purchase occurred: a randomised account identifier plus the purchase value, currency, and the marketing source (UTM) of your visit. No name or email address is ever included, and no Google Analytics cookie or client-side Google script is used. This is never done for accounts identified as minors. See the processor list in §4 (Google LLC).

4. Sharing Your Information & Data Processors

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers (Data Processors): Trusted third-party vendors who assist us in operating our website, processing payments, sending emails, or delivering courses, bound by confidentiality obligations. For each we list the purpose and the data shared. Our current processors are:
    • Razorpay Software Pvt Ltd (India): payment processing for course fees; receives name, email, amount, and payment-instrument metadata.
    • Zoho Corporation (data centre: India): Zoho Books (invoicing / receipts) and Zoho CRM (enquiry / lead and contact management). The contact-enquiry form and the trainer-application form submit directly to Zoho CRM (Web-to-Lead). Receives name, email, phone (CRM only), course name, amount, and marketing-attribution / UTM data (UTM only with your analytics consent; never for minors).
    • Google LLC: GA4 Measurement Protocol, used for server-side conversion analytics; receives a pseudonymous identifier plus the purchase value, currency, and UTM source, with no name or email. Sent only with your analytics consent and never for minors. No client-side Google Analytics script or cookie is used.
    • BigBlueButton (self-hosted, live.orbitqube.com): live video sessions and recordings; processes your name and session participation.
    • Cloudflare, Inc.: content delivery / DNS, Turnstile bot-protection (the application forms load Cloudflare Turnstile), and Cloudflare Web Analytics, a privacy-focused, cookieless analytics service that may capture aggregate, non-identifying usage metrics (such as page views and performance) to help us understand site traffic; it sets no cookies and does not track you across other websites. Data processed globally per Cloudflare's network.
    • Hostinger International: VPS hosting of the Academy learning platform (lms.orbitqube.com), in India.
    • Formspree, Inc. (US): careers / job-application form submissions only; data processed in the United States. (The contact-enquiry and trainer-application forms no longer use Formspree; they submit to Zoho CRM, above.)
  • Business Partners: With your explicit consent, for joint training programmes or co-branded offerings
  • Legal Requirements: When required by law, court order, or government authority in India
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where we will notify you in advance
  • Protection of Rights: To protect the rights, property, or safety of OrbitQube, our clients, or others

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods:

  • Academy enrolment records & active account data: Retained while your account is active; deleted on request or after 5 years of inactivity with prior notice
  • Payment records & tax invoices (GST/Income-Tax): 8 years from the date of the transaction, as required by Indian law
  • Completion certificates: Retained indefinitely; these are permanent proof of completion
  • Activity logs (page views, lesson progress) and live-session recordings: 3 months (90 days) from the date of the activity or session, then auto-deleted
  • Project-related data (software/consulting): Duration of the engagement plus 5 years
  • Marketing enquiries and contact-form data: Up to 3 years from last interaction unless you request earlier deletion

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted communications (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to our legal obligations
  • Withdraw consent to marketing communications at any time by clicking "Unsubscribe" in any email
  • Lodge a complaint with the appropriate data protection authority

To exercise any of these rights, please contact us at info@orbitqube.com.

8. Children's Privacy (DPDP Act 2023 §9)

Our general website and software services are not directed at individuals under the age of 18. Under the Digital Personal Data Protection Act 2023 (DPDP §9), a person under 18 cannot give independent consent to data processing; a parent or lawful guardian must provide verifiable consent on the child's behalf.

Our Academy programmes offer courses designed for learners aged 10–18 (in the appropriate tracks). For these learners:

  • We require verifiable parental or guardian consent at sign-up before the minor's account becomes active.
  • We process the minor's data only on a parental-consent basis, limited to what is necessary to deliver the enrolled course and issue completion certificates.
  • We conduct no behavioural tracking, profiling, or targeted advertising directed at minors. Neither this marketing website (orbitqube.com) nor the Academy platform (lms.orbitqube.com) loads any client-side cross-site or behavioural-tracking script. (Cloudflare Web Analytics on the marketing site is cookieless and records only aggregate, non-identifying metrics; it cannot profile or identify any individual, including minors.)
  • The Academy's server-side conversion analytics (Google Analytics 4 (see §3 and §4) is disabled entirely for accounts identified as minors and never receives a minor's data; no marketing or attribution (UTM) data is sent to our CRM for minors, and the marketing email opt-out is set automatically.
  • Marketing and optional-analytics consent fields are suppressed entirely for accounts identified as minors. We require verifiable parental consent before processing a minor's data beyond what is necessary to deliver a purchased course.

If you believe we have inadvertently collected data from a minor without appropriate consent, please contact us immediately at grievance@orbitqube.com. We will delete the data promptly upon verification.

9. Third-Party Links

Our website may contain links to third-party websites, tools, or platforms (such as payment gateways, video conferencing tools, or learning management systems). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.

10. International Users

Our services are based in India and governed by Indian law. If you access our website or services from outside India, please note that your information may be transferred to and processed in India. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date above. Continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. OrbitQube Academy Participants

If you are enrolled in an OrbitQube Academy programme (accessed at lms.orbitqube.com), your use of the Academy platform is governed by the more specific policies you accepted at enrolment on the Academy platform:

Where those Academy-specific policies address the same matter as this general website policy, the Academy-specific policies take precedence for Academy participants.

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