ShopTrail, a Retail and consumer brands product

An online store with an AI concierge that has actually read what you sell.

ShopTrail, an OrbitQube e-commerce platform, is a complete online store that we build, put online and keep running for you.

  • An AI concierge for your shoppers, included
  • Cash on Delivery, Indian tax and couriers built in
Talk to us See the comparison

The AI concierge is answering real customer questions on a live store today, and it talks only about what that shop actually sells.

Side by Side

What's usually separate, bundled into one licence here.

Every cross below is something most online store platforms do not include: you would usually need a separate paid feature, or a separate account, to get it.

A comparison of what a typical online store platform includes against what this platform includes
What you get ShopTrail Other e-commerce solutions
Talking to your customers
A chat assistant that only talks about what you actually sell Included Not typically included
Your shop and products show up properly when people search for them Included Not typically included
Built for India
Cash on Delivery limited to areas and order sizes you choose, with a phone check to cut down on unpaid returns Included Not typically included
Correct Indian tax invoices, worked out automatically on every sale Included Not typically included
Running the shop
Customers can request a return, cancellation or exchange themselves Included Not typically included
Book a delivery, print the label and track the parcel, all from one screen Included Not typically included

Built and Proven

One live store, running real orders.

A real brand that sells straight to its own customers has been trading on this platform since 16 August 2026, with real payments going through and confirmation emails actually reaching the people who bought something.

  • We set up a way to undo a change before we make it, so a mistake takes seconds to fix rather than hours
  • When a shop owner reports something odd, like a deleted product photo that seemed to still be there, it gets fixed and the fix reaches the live store

And what that does not prove

It is one client with a small catalogue, so anything you read about this being repeatable is our intention rather than our evidence. Search and filtering at thousands of products is wired in and reasoned about, rather than tested at that scale.

What the shop owner says

We moved off Shopify and went live on 16 August 2026, and the store has been taking real orders since. Cash on Delivery and Razorpay both work the way we need them to, and there is a hand delivery workflow in the admin because a good number of our orders go out by hand locally. The concierge answers our customers about the pieces we actually stock. When we have reported something, it has been looked at and fixed.

Founder, Anvaya Living
Visit anvayaliving.in Talk to us

Pricing

What it costs.

Licence fee

A flat annual licence, quoted once we have seen the store.

Assembling the same result on other e-commerce solutions means paying for each piece separately, each with its own annual bill on top of the base plan. We take no commission on your sales, on any payment method.

Setup is a separate one-time fee, quoted once we have seen what you are running today. The Connected services bill you directly, because those accounts are yours.

Tell us what you sell.

If the numbers do not work in your favour, we will tell you so on that call rather than three months later.

Talk to us about ShopTrail Read the full details and FAQ

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